Download, install and execute Bluetooth Network Scanner (PC): a Medieval Software program available at our website for free. Then make a scan for local devices, if you get at least one result, Microsoft drivers are correctly installed on your system!
This is an authentication problem with some mobile phones. First of all, delete your authentication/pair record from both computer and mobile phone. Then pair (authenticate) again your mobile phone with your Windows computer: double-click the Bluetooth icon in the tray bar (bottom-right area), then press "Add" button and follow the on-screen instructions. When finished, try to use our software again…
This error means that you don't have any Bluetooth dongle installed on your system or it's not driven by native Microsoft Bluetooth drivers. You can solve this error by plugging on your Bluetooth dongle in your computer or by installing the Microsoft Bluetooth drivers, before launching this application again.
Microsoft Bluetooth Drivers are embedded in the operating system (Windows XP SP1 and above). You must uninstall and remove all previous third-party drivers (Widcomm, Broadcomm, Toshiba or BlueSoleil) installed on your system, then reboot: Microsoft drivers will be automatically restored at next boot time. Here is the complete list of Microsoft's supported Bluetooth dongles http://support.microsoft.com/kb/841803.
Unfortunately, BlackBerry devices don't support Bluetooth receiving service natively, so you can't receive files via Bluetooth unless you install a third-party application.
NOTE - Currently, we don't have such application for BlackBerry!